Asset Management

Let a global network of knowledgeable experts maintain your fleet of IT devices from acquisition all the way through disposition. We provide a full one-stop-shop lifecycle solution supported by an international network to make transitions as efficient as possible. All of our Asset Management services are fully compliant, secure, accredited, and ready to scale along with your business and sustainability goals.

Scalable

B2B & B2C Fulfillment

In-Life

Portfolio Management

Seamless

Customer Support

Painless enterprise asset management

Making asset management pain-free for technology and enterprise customers. Our experts have the know-how to advise and deliver a variety of services, ensuring a transparent, joined-up and secure process to maximize the technology lifecycle.

Flexibility & Agility

Properly serving your company’s needs can take a full-service IT team — and that can be too much to host internally. Your IT services need to scale not only with your company’s growth, but alongside the current pace of technological innovation.

Lifecycle Management

Replacing IT assets can be considerably expensive and unnecessarily wasteful, especially when existing assets can still serve your needs. With the right maintenance and expertise, IT services can extend the lifecycle of your technology.

Hassle-Free Solutions

Some asset management tasks are a bit more challenging to mobilize than others. Mergers, lease endings, an overflowing IT storage closet, and even new fleet devices can often be handled more efficiently onsite with a trusted partner.

Lifecycle Management

A full suite of support solutions to optimize the cost and customer experience of using technology devices throughout the useful life, including device fulfillment and configuration, to trade-in, end of life take back, and disposition solutions for reuse, resell, or recycle.

Services

Extending the lifecycle of a device through processes that keep the components to a high standard, repairing and replacing when needed, prolonging its useful life.

: Services include gold build creation, device configuration, kitting, DEP/MDM enrollment, shipment directly to enterprise or end user customers.
: Inventory management of refurbished devices and advanced exchange shipment, recovery of defective, refurbishment back to swap pool, for end user customers.
: Managed from returns through to shipment, providing detailed reporting.
: Custom processes to manage the repair, refurbishment, and replenishment of technology product stock pools for insurers to efficiently and cost effectively manage end user insurance claims.

Field Services

Flexible to your needs, our lifecycle support services can be brought to you via a full range of onsite offerings. From asset audit, installation/deinstallation, and data center services to onsite data erasure and/or storage media destruction, you have the flexibility of determining the best mix of services to meet your requirements.

Services

Technicians dispatched to conduct required services at your facility to minimize downtime and enable business as usual to resume as quickly as possible.

: For the highest level of security, data sanitization can be performed onsite, including data erasure, hard drive shredding, and data degaussing.
: Assist your users in locations where IT resources are limited by outsourcing the installation of new equipment, moving to new locations, and updating existing systems.
: We can perform physical inventory, wipe servers and storage drives, perform loose drive erasure, disconnect and pull network cables, and de-install and remove data center assets.
: Providing companies detailed and accurate accounting of IT assets information via an inventory audit conducted by our technicians.
: When closing down one of your sites, or consolidation locations, we can help relocate assets to the new facility or remove them for asset disposition.

DaaS & Lease Funding

Supported by Ingram Micro Financial Services, we have the capability, know-how, financial support, and supply chain management processes to support a leasing/DaaS proposition to enterprises, including sourcing of the product, in-life servicing, and end of life recovery.

Services

Underpinning our lifecycle extension services with bolted-on funding support to alleviate financial pressures and ease customer cashflow.

: Supporting our customers in offering a number of flexible payment solutions, helping them save cash and spread the cost of goods over time. These custom, highly effective deal structures enable our customers to deploy innovation while protecting both financial objectives and reputations.
: Through intensive discussion, we understand our customers’ goals in how they want to take their DaaS program to the market. We cover procurement, financing, asset management, shipping, staging, reverse logistics, and lifecycle extension within the whole process, if needed. With access to the full Ingram Micro ecosystem, we provide a comprehensive onboarding process to cover either a single country or multiple geographic regions.
: In alignment with the customer’s requirements, we configure a gold build scenario. This accounts for different users with different device needs, for example, software and shipping (to a home or central hub). Users can manage their fleet of devices using Activo, our fully-integrated asset management portal, which caters for joiners, movers, and leavers. Portal functions include new device and upgrades requests; log stolen, lost, or broken assets; trigger asset refreshes; retirement of assets; and more.
: Customers retain full access to financial and technical information in one place, at a device level. Integrated use of our proprietary asset management system to request and track repairs, replacements, exchanges, and upgrades for deployed devices.
: Ingram Micro Lifecycle collect devices from client, either in bulk or on an individual basis. Stock checked against asset list for managing discrepancies. Value-added on recovered devices and cosmetic upgrades to enhance resale value.
: After collection, we inspect and data wipe all devices to industry standards. Full certification and reporting returned to the customer for a transparent, auditable data trail and peace of mind. This readies the device for re-use or sale.

Solutions

Returns Processing, Repair and Value Recovery Program to Support Circularity

Sectors

Customer Premises Equipment Returns and Refurbishment Program

Innovation

Innovation Through Robotics

Resources

The Circular Economy Maturity Model

Company

Solutions

Sectors

Innovation

Resources

Company

Asset Management

Scalable

In-Life

Seamless

Painless enterprise asset management

Flexibility & Agility

Lifecycle Management

Hassle-Free Solutions

Lifecycle Management

Services

Field Services

Services

DaaS & Lease Funding

Services

Discover our scalable, one-stop-shop device lifecycle solutions for your IT inventory.